Get rewarded
with

Meet Extra, our courier loyalty program. Hit Bronze, Silver or Gold each month and unlock a range of perks and access to better earning opportunities - with even more to come soon. Time to level up.

Explore Extra

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How it works

Deliver consistently

Deliver consistently

Deliver each month to reach Bronze, Silver, or Gold. Levels reset on the 2nd of every month.

Level up

Level up

Use your in app stats to track your deliveries and progress to the next level.

Unlock perks

Unlock perks

Higher levels mean better perks and increased earning opportunities.

Grow as you go

Top perks

Flexible scheduling: Silver couriers get early access to open runs before Bronze. Gold couriers can jump on and create a run at any time. *Scheduling perks are currently being trialled. Program extensions and continued availability will depend on the outcome of the trial. Subject to delivery zone.

Priority zone changes: Looking to deliver in a new area? Silver and Gold couriers get priority processing for zone change requests so you can adapt your drive to where you want to be. *Subject to zone availability.

Challenges & Lotteries: Keep an eye out for occasional challenges and lotteries dropping in your app. Silver and Gold couriers may sometimes get boosted perks, like better odds of winning or bigger payouts. You never know what maintaining high stats and holding top levels can bring you—stay ready to level up your earnings.

Track your stats

Track your stats

Your delivery stats are updated daily in the courier app. See where you're at, track your progress, and find out what you need to level up.

FAQs

I’m a new or returning courier. When does my Extra level activate?

All active couriers are automatically enrolled in Extra and start at Bronze level upon activating your account. Whilst you're automatically enrolled, you're never required to use the perks – they're just there when you need them. Your level will still be calculated and displayed in the app, ready for you whenever you want to make the most of your perks.

Any deliveries you make in your first month will count towards your level next month. Your Courier Stats metrics are updated daily and your level updates on the 2nd of every month in your Courier App.

How does Extra help me earn more?

Silver couriers receive early access to open runs 24 hours before other couriers (for runs published at least 2 days in advance). This means you get first access to secure open runs– giving you more opportunities to choose your preferred delivery times and maximize your earnings. 

Gold couriers can enjoy the create a run anytime feature, meaning they can log on anytime and start delivering. To find out more about perks, check out this article. 

Please note: These scheduling features are part of a trial phase. Continued access, feature availability, and potential extensions of scheduling perks will depend on the evaluation and results of this trial, and may vary by zone.

How do I access my perks?

Most perks are available through the Extra page in the Courier app. Some perks (like open run and anytime access ) work automatically based on your level – no extra steps needed.

Will more perks be added to Skip Extra in the future?

Yes! This is just the beginning. As Skip Extra evolves, expect even more perks coming soon. You can check back regularly or head to the Extra section in your Courier app to view all current perks.

Why isn't this program available in my city yet?

Extra is currently available in select delivery zones as we evaluate and roll out the program Because features and availability vary by location, Extra may not be available in every market. Keep an eye on your Courier App and email for updates if Extra comes to your area!

Who can I contact with questions?

Reach out to Courier Support anytime through the app. We're here to help.